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Services

Our services provide the ideal support for our customers to benefit fully from our system solutions. Intensive consultation during the introductory phase of our products and comprehensive training and support programs ensure that our customers' independence and reliable operation of our system solutions are granted.

Support

Technical problems require fast customer support and quick troubleshooting. Our customers can choose among different levels of support programs according to their individual needs, which ensures that critical problems can be resolved fast and thoroughly. Our support programs comprise:

  • Telephone support
  • Support via email and fax
  • On-Site Service
  • Guaranteed response period in case of critical problems
  • Provision of software updates and upgrades to ensure system reliability and up-to-date software

Training

ubitronix feels committed to supporting every customer solution via intensive and practice-oriented training to ensure its success. Our most important goal is to make sure that our customers can deal independently with operation, service and maintenance of our system solutions. To reach this goal, we offer comprehensive training programs for staff engaged in installation, system operators and system experts, which are individually adapted to our customers' needs.


ubitronix system solutions gmbh, Hauptstraße 119/2, 4232 Hagenberg, Austria
TEL +43 (0) 7236 3343 310, FAX +43 (0) 7236 3343 312, WEB www.ubitronix.com